Ever have one of those mornings when you’re feeling positive, full of energy, focused and ready to tackle whatever work throws your way? We think you need more of those. Sure, it helps to have a solid morning routine. But if you want to make dramatic improvements in your happiness and productivity in the a.m.,…
Read MoreEmail. Whether you love it or abhor it, two things are true: It’s an indispensable part of business. And it isn’t going by the wayside anytime soon. Yet, as ubiquitous a form of communication email is, many professionals are bad at using it – sending dense blocks of text, spamming inboxes with unnecessary “Reply All”…
Read MoreDaydreaming? Ignoring emails? Staring at pictures of puppies? They may sound like a recipe for disaster at work – but they can boost your performance. Over the years, we’ve been programmed to equate success with working relentlessly at breakneck speed. In reality? High performance comes from working smarter, not harder. So, before you automatically discount…
Read MoreYou were passed over for that promotion. You were never called in for that interview. You thought that, by this point, you’d be much further along in your career. Where did things go wrong? It’s natural to be disheartened, frustrated, even a little confused when your career feels like it’s off the rails – especially…
Read MoreAmateur or professional? Regardless of industry, functional discipline or role, most of us prefer to be thought of as the latter. But what, exactly, sets true professionals apart – and how can you make that transformative leap from “wannabe” to “the real deal”? The first step is to understand these stark differences between amateurs and…
Read MoreThe way you interact with a waitress. Your shoes. Using conversational crutches like “so” or “anyway.” What do little things like these tell the world about you? A lot, apparently! Right or wrong, our brains are hardwired to make sense out of situations. As a result, we make all kinds of snap judgments about strangers…
Read MoreHearing the words “trust me” at work can inspire confidence and hope – or just make you want to roll your eyes. Why is the phrase so meaningful when one person utters it – and yet utterly meaningless when someone else says it? Some are just better at building trust than others. As we mentioned…
Read MoreDisagreements. Squabbles. Confrontations. When people work with people, they disagree from time to time. But while a certain amount of “head bumping” is natural (even healthy), workplace conflict can quickly escalate into full-blown battles, leading to: loss of synergy and productivity; higher turnover and attrition (due to a toxic culture); damage to your organization’s reputation…
Read MoreWords are incredibly powerful. Whether spoken or written, the language you use when communicating with your employees can hearten or discourage; convince or dissuade; inspire or depress. As a leader, you must choose your words with care and intention. While your actions undoubtedly speak volumes, what you say and write communicates how you feel about…
Read MoreLeading a team to consistently perform at its peak is a common goal for managers – and a common theme to posts you’ll find on our blog. We’ve written about the topic frequently over the past year or so, sharing great advice from a variety of sources. Here are a few of our favorite installments:…
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