4 Obstacles to Organizational Agility

Would you describe your business as nimble? Innovative? Flexible? Or stuck in the mud? Organizational agility helps your business adapt to its changing environment, by deftly executing initiatives in support of your overall strategy. It’s what allows your business to: respond quickly and effectively to urgent issues and risks; stay profitable in turbulent markets; identify…

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5 Customer Service Lessons to Help You Provide Better Customer Service

“You will not BELIEVE this car I just bought. It’s kinda non-descript-looking, the handling is alright, and the fuel economy is mediocre!” Not amazed? Neither are your customers if you’re delivering “so-so” service. In a hyper-connected, hyper-competitive business world, customer service provides critical opportunities for differentiation and competitive advantage. But only if you consistently go…

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How Uncertainty in Business Can Lead to Great Power and Opportunity

The only constant in business? Change. Regardless of your industry, organizational size or the number of years you’ve been in business, today’s operational environment is volatile, complex, and yes – uncertain. As a leader, does that uncertainty cripple or exhilarate you? A lot of it has to do with how you plan to manage it.…

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The Leading Strategy to Evaluate Your Leadership Performance

What’s good for the goose is good for the gander. As a leader, you regularly evaluate the performance of your team. But when’s the last time you evaluated your own performance – specifically in the area of leadership? Still thinking? Then you definitely want to read this post. Merely having the responsibilities of a leader…

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Want to Increase Engagement? Go with the Flow

Ever experienced focus so intense that you: Accomplish an amazing amount of high-quality work in a short period? Are impervious to distractions? Feel virtually unstoppable? Then you’ve been in a state of “flow.” Flow is a state in which you feel and perform your best. And it’s more than just a catch-phrase; studies validate its…

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Are You Showing Your Employees Enough Loyalty?

Are you as committed to your employees as you want them to be to you? Consider how your team members would answer the following questions (if their responses would be kept anonymous): Does your boss care about your happiness? Is your boss committed to helping you achieve your career goals? Does your boss recognize and…

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Terrible Leaders Can Teach You This

Ever hear of the “CASE” method? It’s an acronym for Copy And Steal Everything, something that great managers, executives and entrepreneurs do all the time. After all, why start from scratch when you can learn from another exceptional leader’s success? Of course, you can learn from terrible leaders, too – what NOT to copy and…

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The Leadership Secrets of LeBron James

He’s a four-time NBA MVP. Two-time NBA championship winner. 12-time NBA All-Star. And now that he’s returned to the Cleveland Cavaliers, his team is leading the Eastern Conference and poised for yet another championship run this year. Whether you love him or hate him, there’s no denying that LeBron James is an amazing athlete –…

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5 Tricks That Will Make You Way More Productive

Looking for quick and easy ways to improve productivity? We all are! Boosting productivity is essential to achieving work goals – whether they’re for yourself, your department or your entire organization. Below, Exact Staff shares five tricks that will help you and your team get more done in a snap: Change Your Mentality One of…

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How to Disrupt Your Industry

What do companies like Uber, Spotify and Dropbox have in common? They’re three of the top companies whose innovations are revolutionizing the business landscape. These organizations aren’t just coming up with cool new products and services; they’re turning their respective industries on their heads. How do they do it – and how can you accomplish…

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